Privacy Policy

1. Introduction

MOISHQ ("we", "us", "our") operates the MOISHQ website. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and book appointments through us.

2. Information We Collect

a) Personal Information (Appointment Booking):

• Full Name
• Phone Number
• Email Address
• Appointment Date/Time Preference
• Collection Interest (Suits, Sherwanis, Kurtas, Indo-Westerns, Koti Kurtas)
• Special Requirements/Message

b) Automatically Collected:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time/Duration on Site
• Referral Source

3. How We Use Your Information

a) Appointment Management:

• Process your appointment request
• Confirm appointment details
• Send appointment reminders
• Provide personalized styling advice
• Follow up after your visit

b) Communication:

• Respond to inquiries
• Send updates about new collections (with consent)
• Customer service improvements

c) Business Operations:

• Analytics and performance tracking
• Fraud prevention
• Legal compliance

4. Communication Methods

• We may contact you via email, phone, or WhatsApp
• You can opt-out of promotional communication anytime
• Important appointment information will be sent via your preferred method

5. Third-Party Services

a) Google Maps — Location data for store directions. Google's Privacy Policy applies.

b) Analytics — Website usage tracking for performance measurement. Third-party analytics privacy policies apply.

c) Form Services — Third-party form processors may be used for appointment submissions. Their respective privacy policies apply.

6. Data Retention

• Appointment data: Retained for 12 months after booking
• Email communications: Retained for 24 months
• Website analytics: Retained for 12 months
• You may request data deletion anytime

7. Your Rights

• Access: Request a copy of your data
• Correction: Update incorrect information
• Deletion: Request removal of your data
• Opt-out: Unsubscribe from communications
• Contact: Through contact form or phone

8. Security

• Industry-standard encryption (HTTPS)
• Secure form submission
• Limited access to personal data
• Regular security practices
• No guarantee of absolute security

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not intentionally collect personal information from minors. Parents or guardians may contact us to remove any data inadvertently collected.

10. Changes to Privacy Policy

• We may update this policy periodically
• Changes effective immediately upon posting
• Continued use constitutes acceptance

11. Contact Us

Questions about this privacy policy?